Track Your Order

Thanks for reaching. Our tracking system provides real-time updates, so you can know exactly where your order is and when it will arrive.

To track your order, simply follow these easy steps:

Step 1: Visit our website

First, visit our website at https://www.18kchain.com/ and navigate to the “Track Your Order” page. This can typically be found in the top navigation bar or in the footer of our homepage.

Step 2: Enter your order information

Next, enter your order number and the email address associated with your order. This information can be found in the confirmation email you received when you placed your order.

Step 3: View your order status

Once you’ve entered your order information, you’ll be taken to a page that displays your order status. This page will show you real-time updates on your order’s progress, including when it was shipped, when it’s expected to arrive, and where it currently is.

Contact us if you have any questions or the tracking system cannot work.

If you have any questions about your order, please don’t hesitate to contact us. Our customer service team is available to assist you with any questions or concerns you may have.